1. Shipping rate will be calculated once shipping address is provided. If your shipping address in not within our delivery area, please contact our Customer Service for assistant.

2. Before payment, Shipping fee will be show in Grand Total.

3. Confirmation email will be send to you once payment done. Tracking link will be included in the email to ensure you can track on your parcel at any point of time.

4. Please contact the delivery agent to make appointment if unable to receive the parcel on the designated shipping day

5. Order confirmation and Order closing is every Monday to Friday before 12p.m. (Except for Public Holiday it will be the next working days)

6. After Order confirmation, will arrange for delivery in the next working day.except Weekends and public holiday.

7. Estimate delivery days (not including arranging and packaging days)
West Malaysia: 3 – 5 working days
East Malaysia: 14 – 20 working days
*all delivery time is based on delivery partner working hours

8. All parcel will be deliver from Monday to Friday by delivery, excluding weekends and public holiday.

9. Promotional Periods, there will be delayed on delivery, please be patient and wait for few more days

10. We have few designated delivery agents in Malaysia. This is to reduce parcel delayed. Our target is to ensure all orders will arrive to you in the promise time. Due to weather, distance, and other circumstances, we can not ensure all the parcel will arrive in the promise time.

11. If your postcode is not within our delivery range, we would suggest you to contact our customer service through FaceBook chat or customer service +6017 634 3439.

12. We will not refund for admin fee and delivery charges.